1.1 JASA SARJANA SDN BHD (945001-H) respects the privacy of individuals with regard to personal data an¹d is committed to protecting the privacy of our users, and strives to provide a safe, secure user experience. This privacy policy is formulated in accordance with the Personal Data Protection Act 2010 (“the Act”), which describes how your information is collected and used and your choices with respect to your Personal Data.

1.2 We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

1.3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.4 The following discloses our information gathering and dissemination practices for this website, https://ice-u.com.my.

2.1 We may collect, store and use the following Personal Data:

(a) information that you provide to us when registering with our website;

(b) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(c) information that you provide when completing your profile on our website (including your name, identity card/passport number, gender, date of birth, email address, telephone number and mobile number);

(d) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services;

(f) information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);

(g) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and

(h) any other personal information that you choose to send to us.

2.2 Our Web servers do not automatically recognize specific information about individual users on our site.

2.3 We collect information about users during the registration process for certain parts of our site; through their participation in certain activities, including contests, forums, and polls; and through the use of cookies. When you request pages from our server, it automatically collects some information about your preferences, including your IP address. We use this to help diagnose problems with our server, and to administer our site.

2.4 The user-supplied information collected through the registration process, surveys, contest entry forms, polls or other similar vehicles is used to improve the content of our site, or used for our marketing purposes. It is not shared with other organizations for commercial purposes unless specifically stated.

2.5 Before you disclose to us the Personal Data of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3.1 Personal Data that you provide to us voluntarily on our website and its other related channels will be processed for the following purposes (“Purposes”):

(a) to complete transactions with you, manage and verify your membership of our customer loyalty scheme where applicable;

(b) to direct market to you;

(c) to understand and analyse our sales, and your needs and preferences;

(d) to develop, enhance, market and provide products and services to meet your needs;

(e) to enable you to participate in promotions and contests;

(f) to process exchanges or product returns;

(g) to improve our services; and,

(h) to respond to requests or complaints.

3.2 Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc.) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:

(a) Name;

(b) Address;

(c) Phone number(s);

(d) Date of birth;

(e) Email address;

(f) Gender;

(g) Identity card number or passport number

3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

3.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4.1 We may disclose your Personal Data to other subsidiaries within our group of companies (this include our subsidiaries, our ultimate holding company and all its subsidiaries) (“the Group”) insofar as reasonably necessary for the purposes set out in this policy.. These subsidiaries will treat your Personal Data as confidential, in accordance with this Privacy Policy and with all applicable Data Protection legislation and will process such Personal Data only for the Purposes and within the terms set out herein.

4.2 We are responsible for the Personal Data under our control, including Personal Data disclosed by us to a Vendor (often referred to as the data processor).

4.3 “Vendor” in this Privacy Policy means in relation to Personal Data any person or entity (other than an employee of JASA SARJANA SDN BHD (945001-H) who processes the Personal Data on behalf of us.

4.4 “Processing”, in relation to Personal Data means for example obtaining, recording, holding or using the Personal Data in carrying out any operation or set of operations on the Personal Data including organization, compilation, retrieval disclosure of the Personal Data for verification Purposes.

4.5 We take every measure to provide a comparable level of protection for Personal Data should the information be Processed by a Vendor.

4.6 We use and disclose aggregated non-personally identifying information collected through this Website as part of our organization’s process of constantly improving this Website and/or business.

5.1 Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to us, then your application or request to us for any of the above purposes may not be accepted or acted upon or your request to browse some information on this Website may be denied or we will not be able to provide the full range of services through this Website.

6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.2 Personal Data that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.3 You expressly agree to the transfers of Personal Data described in this Section 6.

7.1 Your Personal Data shall be stored either in hard copies in our offices or stored in servers located in Malaysia and operated by us or our service providers.

7.2 Personal Data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7.4 We do not offer any online facilities for you to delete your Personal Data held by us.

8.1 We may preserve the content of any email or “Contact Us” or other electronic message that we receive.

8.2 Any personal data contained in those messages will only be used or disclosed in ways set out in this Privacy Policy.

8.3 The message content may be monitored by our service providers or employees for purposes including compliance, auditing and maintenance or where email abuse is suspected.

9.1 Through your use of telecommunications services to access this Website, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.

9.2 To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

10.1 When you access this Website, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed).

10.2 We may use this data and share it with rest of the Group (where applicable) to monitor the attractiveness of this Website and improve their performance or content.

11.1 Our website uses cookies.

11.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

11.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

11.4 Cookies do not typically contain any information that personally identifies a user, but Personal Data that we store about you may be linked to the information stored in and obtained from cookies.

11.5 We use both session and persistent cookies on our website.

11.6 If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

11.7 Blocking all cookies will have a negative impact upon the usability of many websites.

11.8 If you block cookies, you will not be able to use all the features on our website.

11.9 You can delete cookies already stored on your computer.

11.10 Deleting cookies will have a negative impact on the usability of many websites.

12.1 This site makes information sharing, feedback, forums, and/or message boards available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your Personal Data. We request that users treat each other with courtesy and mutual respect.

13.1 Personal Data provided in connection with an application for employment will be used to determine your suitability for a position with JASA SARJANA SDN BHD (945001-H) and, if applicable, your terms of employment or engagement.

13.2 Your information may also be used to monitor our company/group’s recruitment initiatives and equal opportunities policies.

13.3 Your details may be disclosed to third parties to verify or obtain additional information including education institutions, current/previous employers and credit reference agencies. Credit reference agencies record these searches and you can contact us to find out which agencies we used. Unsuccessful applications may be retained to match your skills to future job opportunities.

14.1 Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force.

14.2 Any questions, comments, suggestions or information other than Personal Data sent or posted to this Website, or any part of the this Website by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.

14.3 We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely as set out in (3) above.

15.1 This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

15.2 We will store all the Personal Data you provide on our secure (password- and firewall-protected) servers.

15.3 All electronic financial transactions entered into through our website will be protected by encryption technology.

15.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.

15.5 You are responsible for keeping the password you use for accessing our website confidential and to change your password regularly; we will not ask you for your password (except when you log in to our website).

16.1 This site contains links to other sites. JASA SARJANA SDN BHD (945001-H) is not responsible for the privacy practices or the content of such sites. JASA SARJANA SDN BHD (945001-H) has also established relationships with partners, but such relationships are generally technical in nature, or content collaborations. If any partner has access to any information entered by users in our database, this fact shall be disclosed to the user upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than JASA SARJANA SDN BHD (945001-H) may then opt out of completing the registration.

17.1 You hereby irrevocably consents to providing all your personal data to us and further consent to us collecting, retaining, using and/or otherwise processing your personal data to enable us to provide our services to you and for the purposes of communication, enforcement, performance, compliance and/or observance of the provisions of this Privacy Policy and if you are a corporate body, you confirm and warrant that all directors and secretary have consented to the provision of their personal data to us and all such personal data furnished to us is up to date and accurate.

17.2 You hereby irrevocably authorise us to provide or disclose your personal data to any person to whom we are compelled or required to do so under law or to any appropriate authorities, statutory bodies, regulatory bodies and government agencies or to our solicitors or any relevant financial institutions or professional advisers or to any third party having commercial dealings on us providing our services to you.

18.1 Under the Act, you have the right of access to your Personal Data held by us subject to:

(a) the payment of a fee; and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually

18.2 We may withhold Personal Data that you request to the extent permitted by law.

18.3 You may instruct us at any time not to process your personal information for marketing purposes.

18.4 In practice, you will usually either expressly agree in advance to our use of your Personal Data for marketing purposes, or we will provide you with an opportunity to opt out of the use of your Personal Data for marketing purposes.

18.5 If you have any questions regarding this Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent to us for the processing of your Personal Data for the purposes as set out in (2) above or for the transfer of your Personal Data to the parties stated in (3) above, you may send your request in writing to the following address:

JASA SARJANA SDN BHD (945001-H)

Address: No. 5, Jalan Penguasa AU1/53A, Temasya Glenmarie, 40150 Shah Alam, Selangor Malaysia

Email: enquiries@jasasarjana.com.my

Contact: 03-5569 2230

19.1 We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check this Privacy Policy on a regular basis.